One person answers this mailbox — the founder. Product questions, data problems, upgrade requests, a trade whose pricing you want a second opinion on, or anything about your data.
Email
Replies within one working day, usually faster during market hours.
zico@finostat.comPlans and upgrades
Request Desk or Pro from the terminal's builder panel, or email with the address on your account.
See plans →Your data
Copy, correction or deletion of anything we hold about you — see the privacy policy for what that is.
Privacy →Who you're writing to
Zico Karmakar, founder — ten-plus years in derivatives, three on prop and arbitrage desks.
About the founder →Before you write
- Sign-in link not arriving? Check spam, then request a new one — links expire after 15 minutes and are single-use. Five links per address every 15 minutes is the limit.
- A price looks wrong? Tell us the symbol, the time (IST) and what your broker showed. That is enough to trace the tick.
- Want a feature? Say what decision it would help you make; that is how the roadmap is ordered.
- Press or partnerships: same address, subject line “Press” or “Partnership”.
Finostat has no phone line and no office walk-ins; email is the fastest route and it reaches the person who built the product.